How Casper Uses Handwritten Notes To Create A Personalized Customer Experience
E-commerce has made shopping faster, easier, and more convenient than ever before, and at the same time hasRead More
How Cozy Earth Turned Handwritten Thank You Notes Into Free Viral Marketing
Cozy Earth’s handwritten thank-you notes were meant to strengthen relationships with loyal customers. Instead, they’ve also become aRead More
How Hex Used Handwritten Thank You Notes To Build Brand Loyalty
When HEX launched, almost nobody had heard of the company. The Los Angeles-based accessories brand was selling casesRead More
How Handwritten Thank You Notes Generated A 15x ROI For &Collar
In today’s digital world, customers are constantly being sold to and valued for what they can spend ratherRead More
How Plum Deluxe Turned Birthday Cards Into A 9.6x ROAS Channel
Plum Deluxe sends handwritten birthday cards to thousands of people every year, including many who have never purchasedRead More
How John’s Crazy Socks Built A 92 NPS With Handwritten Notes
Most e-commerce brands spend a lot of time and money figuring out how to get customers to placeRead More
How Chewy’s Handwritten Notes Built A $10B+ Business
In a market where customers can buy the exact same pet food from Amazon, Walmart, or a dozenRead More
A Case For Handwritten Direct Mail
Why handwritten letters can increase response, retention, and customer lifetime value For most businesses, customer lifetime value risesRead More