Last Updated: 25th Oct 2024
At Scribe Letters Inc., we are committed to protecting the privacy of our clients and users. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights and choices regarding your information. By using our services, you consent to the data practices described in this policy.
1. Information Collection
Personal Information
We may collect personal information that you provide to us directly, including your name, email address, phone number, and mailing address. This information is gathered when you engage with our services, sign up for newsletters, or contact us for support.
Automatically Collected Information
When you access our website or services, we may automatically collect data about your device, browser type, IP address, and usage patterns through cookies and similar technologies.
Third-Party Sources
We may obtain information from third-party sources, such as payment processors and analytics providers, to improve our services.
2. Use of Information
Service Provision
We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you about your inquiries, orders, and account status.
Marketing and Communications
With your consent, we may send you promotional messages, newsletters, or other communications that may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in each communication.
Legal Compliance and Protection
We may use and disclose information as required by law, regulation, or governmental request, or to protect our legal rights, prevent fraud, or ensure the safety of our users.
3. Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in delivering and supporting our services, such as hosting providers, analytics partners, and payment processors. These providers are contractually obligated to keep your information secure and confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice if your information becomes subject to a different privacy policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access and Correction
You have the right to access, correct, or update your personal information. If you would like to review or amend your information, please contact us.
Opt-Out
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.
Cookies
You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use some features of our website.
6. SMS Policy
We respect your privacy and are committed to protecting your personal information. This section details how we handle information you provide through our SMS program:
Use of Information
• Purpose: We use your information to send mobile messages and respond to your inquiries as necessary. This may involve sharing your information with platform providers, phone companies, and other vendors who assist in message delivery.
• Protection of Information: We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the SMS program to any third party.
• Disclosure: We may disclose your information if required by law, regulation, or governmental request, to avoid liability, or to protect our rights or property.
Choices and Controls
• Consent: Consent to receive automated marketing text messages is not a condition of any purchase.
• Opt-Out: You can opt out of receiving further text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
Your Responsibilities
• Accurate Information: Ensure that the information you provide is accurate, complete, and truthful. Do not use a false or misleading name or a name you are not authorized to use.
• Consequences: If we believe the information provided is untrue, inaccurate, or incomplete, or if you have joined the program for ulterior motives, we may deny you access to the program and take appropriate legal actions.
This SMS Privacy Policy is strictly limited to our SMS program and does not affect any other privacy policies that may govern your relationship with us in other contexts. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Scribe Letters Inc.
1209 Tyler St NE, Minneapolis, MN 55413
support@scribehandwritten.com
+1 612 887 9520